Two Convergys employees arrested on ID fraud charges

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Two Convergys employees were arrested and charged with ordering thousands of dollars worth of cell phones and accessories using the identities of AT&T customers.

Kechi Ezem, 24, of Provo, was arrested Tuesday and charged with one count each of identity fraud and theft, and 24-year-old Philista Oniango, of Orem, was arrested Wednesday and charged with one count each of theft and identity theft. Oniango is also being held at the Utah County Jail on an immigration hold. Both women are employees of Convergys, which handles calls for AT&T.

According to court documents, Orem police went to Convergys after AT&T learned that a cell phone billed to one of its customers had been ordered by Ezem. Ezem told police that Oniango had her computer password, and a search of company records showed that she had confirmed the order of more than $50,000 worth of phones and accessories using AT&T customer accounts, court documents said. Most of the phones were sent to Oniango's home in Orem.

Officers executed a search warrant for Oniango's house and found a large number of phones, shipping forms and receipts. According to court documents, Oniango told police that she had some phones delivered to another address in Provo and sent others that were delivered to her home to friends in Canada.

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