What is Full Access?

Full Access means a paid home delivery subscriber’s subscription now entitles them to a free e-edition and included special content sections and magazines.

If you’re a current Daily Herald print subscriber, you already qualify for full access. All you need to do is activate your subscription and create an online account. Visit heraldextra.com/activate. Please be ready to provide an email address or phone number and zip code to activate your full access.

 

What if I don’t have any subscription?

If you’re not a newspaper subscriber, visit heraldextra.com/subscribe to see your subscription options.

 

What do I get with a full access subscription?

You get the printed newspaper as well as the Daily Herald E-Edition and our award winning special content sections and magazines at no extra charge.

 

I already get the newspaper. Do I automatically get full access?

Yes, as soon as you activate your full access subscription at heraldextra.com/activate.

 

How do I get E-Edition access on my smart phone or tablet?

To get unlimited access, log in using the same email and password on all digital platforms. Visit heraldextra.com/apps for a full listing of these digital products, along with handy links to download them to your device.

Your subscription login will allow access for up to five digital devices.

TIP: Be sure to check off “remember me” at login so you don’t have to enter your information on every visit.

 

I don’t go online and just want the paper delivered to my house. Do you have a subscription package for that?

All home delivery subscription packages now include digital access.

But digital access isn’t limited to you. A home delivery subscriber can share a login with others in your household, just like you share the newspaper with family or friends.

For example, if there are three people in your family, you all can share one account. The overall limit is five computers or devices. Please keep in mind, everyone who has access to a shared account also has the same access to account information and privileges.

 

Can I share my login with my friends and others?

We discourage sharing too widely. Sharing login information gives users access to all aspects of your subscriber account, including billing information. Also, reader comments will be tied to your account, so you may want to be careful about who can access your login information. Finally, if more than five devices are logged in at the same time, one or more will be denied access to digital products, possibly creating confusion about whether the digital subscription is really working.

 

I’m having problems activating my full access subscription. Who can I talk to?

Please call 1-800-880-8075 between 6 a.m. and 5 p.m. mountain time Monday through Friday, 6 a.m. to 10 a.m. Saturdays and 6 a.m. to noon on Sundays and we are open holidays. A customer service representative will be happy to assist you.

 

How do I update my subscriber account information?

To update account information, you just click go to Subscriber Services in the upper left hand corner of most any heraldextra.com webpage. That leads to the subscriber services homepage where you can log in to manage your account. If you have any trouble, please contact customer service as noted above.

 

What is the cancellation policy?

To learn more about a cancellation policy that applies to you, please contact customer service as noted above.

 

Can I use the web site to change my existing subscription?

No.  The website is for new purchases only.  If you would like to change your subscription please contact our customer service 1-800-880-8075.

How do I get my free WashingtonPost.com access?

Once you have activated your all-access account with the Daily Herald, you will be sent an email from the Daily Herald with details on how to activate your WashingtonPost.com access.