Ancestry.com is closing its Orem call center due to a partnership with a customer contact business.

“As more consumers engage with our DNA and family history services, we are partnering with a Utah-headquartered leader in the customer contact business to help us continue to provide the high level of service our customers deserve,” an Ancestry spokesperson shared in an email. “All of Ancestry’s existing customer solutions associates will be able to interview for open positions within Ancestry and for work-at-home roles with our new partner to continue supporting Ancestry customers. Additionally, Ancestry will provide career counseling and outplacement assistance services to all impacted employees and severance for employees who do not take a new role with Ancestry or our partner.”

The change will affect less than 100 local employees, the spokesperson said, and most of the individuals will be able to move into other roles at Ancestry, or with the new call center partner. The positions will all remain in the United States.

The closure will occur during the fourth quarter.